National Energy Ombudsmen Network

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Registration as it was on 31 Jan 2020
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Overview

Lobbying Costs

75,000€

Financial year: Jan 2018 - Dec 2018

Lobbyists (Full time equivalent)

0.75 Fte (1)

Lobbyists with EP accreditation

1

High-level Commission meetings

0

Lobbying Costs over the years

  • Info

    National Energy Ombudsmen Network   (NEON)

    EU Transparency Register

    412752013756-49 First registered on 05 Jun 2014

    Goals / Remit

    NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

    We work to:
    - encourage the protection and empowerment of energy consumers through the promotion of statutory, public-interest and independent complaint-resolution bodies;
    - promote a specific model of Alternative Dispute Resolution (ADR), based on independent, national and regional ADR services that defend the general interest and the rights of all consumers;
    - represent our members at European level and to link up with European counterparts in the fields of energy and consumer protection;
    - facilitate the exchange of information, experience and good practices among our members.

    Main EU files targeted

    Energy, Consumer protection, redress, alternative dispute resolution, legal matters, Energy Union, Clean Energy Package, New Deal for Consumers

    Address

    Head Office
    Boulevard du Roi Albert II 8
    North Gate II
    BRUXELLES 1000
    BELGIUM
  • People

    Total lobbyists declared

    1

    Employment timeLobbyists
    75%1

    Lobbyists (Full time equivalent)

    0.75

    Lobbyists with EP accreditation

    All Lobbyists with EP accreditation over time

    1 accreditations were / are live (in bold) for the selected state of 31 Jan 2020

    Name Start date End Date
    Annette JANTZEN 06 Mar 2019 06 Mar 2020
    Annette JANTZEN 16 Mar 2018 06 Mar 2019
    Ms Marine Cornelis 29 Mar 2017 24 Mar 2018
    Ms Marine Cornelis 23 Mar 2016 22 Mar 2017
    Ms Marine Cornelis 10 Apr 2015 23 Mar 2016

    Complementary Information

    None declared

    Person in charge of EU relations

    Data not provided by Register Secretariat due to GDPR

    Person with legal responsibility

    Data not provided by Register Secretariat due to GDPR

  • Categories

    Category

    III - Non-governmental organisations

    Subcategory

    Non-governmental organisations, platforms and networks and similar

  • Networking

    Affiliation

    None declared

    Member organisations

    None declared

  • Financial Data

    Closed financial year

    Jan 2018 - Dec 2018

    Lobbying costs for closed financial year

    75,000€

    Other financial info

    Article 27 - Administering the accounts
    27.1. An account is opened with a financial organisation under Belgian law in the name of NEON and is signed for by the Chair and the Treasurer.
    27.2. The financial year starts on 1st January and ends on 31st December of each year.
    The Administrative body shall submit for approval from General management body on behalf of the current year and the following year's budget.
    27.3. The budget is approved each year by the last week of June.
    27.4. The budget is voted by effective members and associate members by the majority of two-thirds of the votes of the effective and associate members present or represented.
    27.5. Financial transactions on behalf of NEON require the joint signature of the President and the Treasurer. For expenses of less than 2,500 euros (or an equal value in another currency from the European Union), each of them may act alone. If the Chair and the Treasurer are unable to do so, such operations shall be made by the deputy President together with a Member of the Administrative body.
    As planned by article 26.3, the Secretary General is in charge of the daily management of the cash flows and reports it to the President and Treasurer. Recurring expenditures and minor expenses, up to a maximum amount determined by the Administrative Body, are made by the Secretary General.
    27.6. The General management body can decide the constitution of a reserve fund; fix the amount and terms of the contribution due from each member to this fund. The remaining funds from the previous years are part of the reserve fund.

  • EU Structures

    Groups (European Commission)

    none

    Groups (European Parliament)

    None

    Communication activities

    NEON organised an event on the Clean energy Package on 21 March 2017, looking at what's at stake for consumers, prosumers and ombudsmen/ADR bodies.

    NEON set up a policy session on New Market, New Consumers, New Challenges, organised in the framework of the European Sustainable Energy Week 2016.

    NEON organised a workshop on “Designing a Consumer Code for New Energy Consumers” on Wednesday, 10 February in Brussels. NEON presented its proposal for a Consumer Code, a series of thirteen key recommendations aimed to protect end consumers, with the principle of solidarity and responsibility at its core.

    In March 2015, during the 7th Citizens' Energy Forum, NEON, the National Energy Ombudsmen Network, presented the report on ADR in the Energy Sector in Europe conducted by Dr Naomi Creutzfeldt, ESRC Research Fellow, Fellow of Wolfson College Centre for Socio-Legal Studies - University of Oxford, and commissioned by NEON.

    On 27 January 2015, at the European Parliament, NEON organised its first conference on “Strengthening ADR in the Energy sector”, at the European Parliament in Brussels.

    Other activities

    NEON was part of several European Commission working groups and events, such as the one on “Vulnerable Consumers” and "data management". NEON is also represented at the London Citizen's Energy Forum.

  • Meetings

    Meetings

    None declared

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